The Home Protectors One Year Limited Warranty

Reliance Controls Corporation (“Reliance”) warrants its products, including all The Home Protectors products, to be free from defects in materials and workmanship under normal use for a period of one year from date of purchase, provided the product has been installed and used in accordance with Reliance’s instructions and has not been subjected to misuse, alteration, modification, accident, or repair not performed by Reliance. Reliance’s obligation under this warranty is strictly limited to repair or replacement of the product only. The cost of labor to remove the product or install a replacement is not included in this warranty. Reliance shall not be liable for any incidental, special, or consequential damages whatsoever, including damage to person or property resulting from the product’s failure to operate in the manner in which it was designed. Use of this product is at the risk of the owner.
Reliance strongly recommends that its products be fully tested after installation in accordance with the instructions to confirm proper operation. Further, products should be re-tested on a regular basis to insure continued proper operation. In the event that a product does not conform to this warranty within the warranty period, first call (800) 439-5745 or email to obtain an RGA number. The product may then be returned with dated proof of purchase to Reliance, at the address below, freight prepaid. Include the RGA number on the outside of the carton with the goods being returned. Upon verification of defect Reliance shall at its sole discretion either repair or replace the defective product. Batteries are not covered by this or any other warranty.
The forgoing warranty is exclusive and in lieu of all other expressed or implied warranties if any, including but not limited to implied warranties of merchantability and fitness for a particular purpose. The terms of this warranty may vary slightly from product to product. See the warranty included with each product for details. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Reliance Controls Corporation
2001 Young Court
Racine, WI 53404

Returned Goods Policy

No returns may be made without factory authorization. The Home Protectors products, if new and unused, and packaged in the original unopened carton, will be considered for credit subject to inspection and a restocking charge of 20%. Return transportation must be prepaid. To return new and unused products, call (800) 439-5745 or email to obtain an RGA number. Include the RGA number on the outer carton with the goods being returned. If possible, include a copy of the original packing list inside the shipping carton. Return to Reliance at the address below, freight prepaid. Upon receipt the returned goods will be inspected and your credit card refunded accordingly.
Reliance Controls Corporation
2001 Young Court
Racine, WI 53404

The Home Protectors Privacy and Security Statement

This privacy and security statement discloses the privacy and security practices for the Reliance Controls Corporation ("Reliance"). We are committed to protecting the privacy of confidential information in our possession.
Reliance Controls is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Reliance Controls collects personally identifiable information (information not otherwise available for public viewing), when you register for Reliance Controls accounts. This information is used to contact you, the member, about changes to the service and to provide a method for the Reliance Controls to contact the member for communications regarding various products, services, and programs. Reliance Controls also automatically records information on our server logs detailing user activity.
Personally identifiable or sensitive information provided to Reliance Controls at this site is not disclosed to third parties. Reliance will not sell, trade, share, or rent your email address to anyone. If you decide to purchase from us, all credit card information will be collected, hashed and encrypted via a secure link.
Cookies (small text files stored on users’ hard drives containing non-personal information about the user that web sites use to recognize repeat visitors) are not used by Reliance Controls.
This web site contains links to other sites. Please be aware that Reliance is not responsible for the privacy and security practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Encryption is the process of transforming meaningful information into coded language. Before any information is transmitted, it is transformed into an unrecognizable string of characters - to protect the privacy of the information as it is transmitted over the internet.
If we change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify our users in advance. Users will have a choice as to whether or not we use their information in this different manner. Otherwise, we will use information only in accordance with the privacy policy under which the information was collected.
If you have questions or concerns about this privacy and security statement, you should contact Reliance Controls at (800) 439-5745 or email
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